December 1999, the eve of Y2K. Twelve nights as the 911 operator of a dying Pennsylvania coal town. Speak with your own voice; a fully offline local AI plays every caller. Every night at 4:12 AM the phone rings: a girl missing for fifteen years. Who lives and who is lost depends on how you answer.
4:12 AM. That call has been ringing for twenty-seven years.
December 20th, 1999. Ashwood, Pennsylvania — a half-empty town where a coal seam has burned underground since 1962. On the first night the county takes its overnight 911 desk back, the operator's chair belongs to Kate Morrow, who has spent six years unable to forget the one call she hung up on.
Twelve nights remain until the old switchboard shuts down on New Year's Eve. Pile-ups on snowed-in roads. CPR instructions that aren't getting through. A grandmother with dementia who calls every night. And every night at 4:12 AM, a call comes in from an address that no longer exists — in the voice of a girl who disappeared fifteen years ago.